After an End of Service designation has been made to a range of serial numbers:

• Existing service agreements will be honored through their expiration dates
• Other service options will become more limited
• New service agreements will no longer be initiated
• Some parts will continue to be available, but many parts are not user installable due to special tools or training that may be required
• Scarcity of parts may affect their pricing
• Rimage will provide time and material repairs on a best effort basis

And, in all cases and including End of Service situations, please remember that:

• Your software may also need to be updated to work with some new hardware
• Parts sold for end user installation/repair are not returnable or exchangeable

If you are interested in trading your old Rimage system in, find more information about your options here. You can also find out why a new system may be your best option.