New Install: No Printer Found

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Symptom:

When doing a new install and you get the error in Rimage System Manager "No Printer Found"

 

Resolution:

  1. Stop the Rimage Production Server.
  2. Open Device Manager
  3. Find the device USB Printing Support
  4. Right click on it and select Remove Device
  5. Scan for new hardware
  6. Start the Rimage Production Server.

 

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