Everest Encore - Recover from 4 flashing lights

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Symptom:

Printer is in a state of 4 flashing lights and the Everest Updater utility is unable to reprogram the printer, failing with USB Read error.

NOTE: This process to recover the printer should be used only as a last resort, as it may risk bricking the printer. All other normal firmware update attempts should be attempted before proceeding.

 

Resolution:

  1. Stop the Rimage Production Server.
  2. Open the Everest Updater tool.
  3. Check the box that says "Printer is already in firmware update mode (all 4 LEDs are blinking)"
  4. Press and hold the button on the printer, then press the Update Flash button. Continue to hold printer button until the firmware update is complete.
  5. After the firmware is loaded, power cycle the system.

See below for information on which update files to use:

- Everest 600 and Encore with a Type 1 board and 4.08 or higher should use Type 1 -0505.
- Everest 600 and Encore with a Type 1 board and 4.08 or higher should use Type 2 - 0507.
If you are unsure which control board Type you have in your printer, contact Rimage Technical Support.

 

 

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