Production Server crashes after configuration

Follow

Symptom: Production Server immediately stops after successfully completing its configuration.

Possible Cause: A bad job in the Production Server job queue can cause it to crash.

Resolution: Delete the jobq.psMsg file. 
1. Navigate to C:\ProgramData\Rimage\Production Server
2. Delete the jobq.psMsg file. 
3. Restart Production Server. Production Server will create a new jobq.psMsg file.


Tip: The jobq.psMsg file is normally 1 KB in size, a larger size may be an indication of a bad job that is causing the crash.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request