Problem: The mouse cursor is hidden when using the Copy Station software.
Note: This issue only affects Copy Station systems that are set up to use a standard monitor and not the touch screen monitor.
Cause: By default, the Copy Station software is set to hide the cursor for use with the touch screen.
Solution: Edit the configuration file for the Copy Station executable to display the cursor.
- Exit the Copy Station software.
- Navigate to: C:\Program Files(x86)\Rimage\Copy Station\Rimage.CopyStation.Client
- Open Rimage.CopyStation.Client.exe.config with Notepad.
- Locate the following lines in the code:
<setting name="HideScreenCursor" serializeAs="String">
<value>True</value> - Change the value to False:
<setting name="HideScreenCursor" serializeAs="String">
<value>False</value> - Save the config file.
- Open the Copy Station software. The mouse should now be visible.