If your 2000i software is running slowly, try one of the following solutions.

Important! Try these solutions in the order that they are presented.

1. Disable all antivirus and security software. If this improves the operation of the Rimage software, please contact your system administrator and/or antivirus vendor to configure the antivirus software to allow the Rimage software.

Caution! This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. Rimage does not recommend this workaround, but we are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.

Important!

• An antivirus program is designed to help protect your computer from viruses. You must not download or open files from sources that you do not trust, visit web sites that you do not trust, or open e-mail attachments when your antivirus program is disabled.If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.
• A firewall is software or hardware that creates a protective barrier between your computer and potentially damaging content on the Internet or network. A firewall can help prevent hackers or malicious software (such as viruses and worms) from gaining access to your computer through a network or the Internet.

2. Make sure that the computer meets the recommended specifications. Refer to the Rimage 2000i Specifications document for more information.