Messaging server not started (Error 1062)

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In order for the Rimage software to function properly, Rimage Messaging Server has to be running. If Messaging Server fails to start with Error 1062, there are several possible solutions.
  • Note: If you do not understand the solutions in this Answer, see you Network Administrator.

Make sure that a firewall application is not blocking the Messaging Server port.
  • Port 2506 for software version 6.0-7.5
  • Port 4664 for software version 8.0 and above


Restore any corrupt Messaging Server files:


1. Navigate: C: > Program Files > Rimage > Messaging.

2. Delete the ems.properties file.

3. Insert the Rimage software disc into the control center (PC).

4. Select Repair from the installation menu.

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