Messaging server not started (Error 1062)

  • Updated
In order for the Rimage software to function properly, Rimage Messaging Server has to be running. If Messaging Server fails to start with Error 1062, there are several possible solutions.
  • Note: If you do not understand the solutions in this Answer, see you Network Administrator.

Make sure that a firewall application is not blocking the Messaging Server port.
  • Port 2506 for software version 6.0-7.5
  • Port 4664 for software version 8.0 and above


Restore any corrupt Messaging Server files:


1. Navigate: C: > Program Files > Rimage > Messaging.

2. Delete the ems.properties file.

3. Insert the Rimage software disc into the control center (PC).

4. Select Repair from the installation menu.