This article provides troubleshooting tips for the Everest printer error: Printhead Release Lever not Latched.
This error occurs when the printer is not detecting that Lock 1 is latched. This error is typically caused by either the lock is not fully engaged, or the flag to trigger the sensor is broken.
Inspect the Lock 1 to make sure it is fully engaged.
- Open the side panel of the printer.
- Unlatch then relatch Lock 1.
- Close the side panel of the printer and check if the error clears
Inspect Lock 1 for a broken sensor flag.
When Lock 1 is fully engaged, the sensor flag interacts
with a contact sensor, which is how the printer detects that Lock 1 is in position. If the flag is
broken, then there is nothing to interact with the sensor.
- Open the side panel of the printer.
- Inspect Lock 1 for a broken flag.
- If the flag is broken, Lock 1 must be replaced.
Part number:
2000661 – Everest 600 (green)
2004552 – Everest Encore (purple)